When I @mention myself from a second account I get a notification in Smartsheet and by email. If I post a subsequent conversation message without an @mention then I don't get any notification. How do people keep up with conversation threads with no notifications without explicit @mentions? I am used to threads in Slack where, once you tag someone, they get notified for every subsequent message in that thread.
I wondered about using the "insert latest comment column" tag and having a notification automation based on that, but it still wouldn't naturally bring team members who get mentioned into the notification group. You'd need another column to capture who wants to get notifications.
Is this the best way forward? What do other people do?