Uncheck box when another cell is not empty

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Dan Foster
Dan Foster ✭✭
edited 06/10/22 in Smartsheet Basics

Hi everyone, hoping for some help with a particular workflow I have been struggling with. The short story is I'm hoping for a formula that unchecks a field when another cell is not empty.

The longer story is:

We use a checkbox that triggers a request for clarification from our customer.

It sends them a form, with a cell where they can write their response.

After submitting their response, I want the "request for clarification" field to uncheck. The reason being we use a filter that removes these requests pending clarification from view.

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