IF formula #Unparseable error

PSuazo

Hello! I have set up the following IF formula that triggers actions based on risk category, but it is returning an #Unparseable error. I would appreciate any help anyone can provide. Thanks!

=IF(CATEGORY@row = “Resource”, “Escalate”, “Do not escalate”)

Andrée Starå

Hi @PSuazo

I hope you're well and safe!

Try something like this. (I assume you wrote the formula in Word or similar because the "" were slanted)

=IF(CATEGORY@row = "Resource", "Escalate", "Do not escalate")

Did that work/help?

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

Andrée Starå

Hi @PSuazo

I hope you're well and safe!

Try something like this. (I assume you wrote the formula in Word or similar because the "" were slanted)

=IF(CATEGORY@row = "Resource", "Escalate", "Do not escalate")

Did that work/help?

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

PSuazo

Oh, goodness, yes, that was it! Thank you, @Andrée Starå , for your help. Much appreciated.

Andrée Starå

@PSuazo

Excellent!

Happy to help!