Not getting notification when I share a report
Hi,
I shared a report with my staff member who is in the same organisation.
Enter his email address
Permissions - editor can share
Tick the box - Notify people
Tick the box - CC myself
Then hit share report
Nither he nor myself get the email notification. We both usually get the notification previously.
Appreciate your advise. Thank you
Best Answer
-
have you tried verifying the security from your IT team to verify Smartsheet emails are not blocked?
you may also look for your notifications in the junk email folder
Answers
-
have you tried verifying the security from your IT team to verify Smartsheet emails are not blocked?
you may also look for your notifications in the junk email folder
-
No, that's really a good point. Yes, I checked the junk email folder. Thanks so much for your reply.
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