Not getting notification when I share a report


I shared a report with my staff member who is in the same organisation.

Enter his email address

Permissions - editor can share

Tick the box - Notify people

Tick the box - CC myself

Then hit share report

Nither he nor myself get the email notification. We both usually get the notification previously.

Appreciate your advise. Thank you

Best Answer

  • ELP@915
    ELP@915 ✭✭✭
    Answer ✓

    have you tried verifying the security from your IT team to verify Smartsheet emails are not blocked?

    you may also look for your notifications in the junk email folder