Smartsheet JIRA connector not pulling custom fields
Hello Smartsheet Community,
We recently setup the connector and the initial connection works. However, none of our custom fields show up in the workflow wizard and all I see are the standard out of the box fields that are available in JIRA. Here's where it gets interesting, we have similar custom fields in other JIRA projects and the connector seems to display the custom fields for certain JIRA projects in the workflow wizard. We've been at it for a full week and still no dice. I'd appreciate some help.