Reassign Contacts with Automation
Our accounting team regularly reassigns projects to new managers/staff and I need to find a way to automate the change once a date has been reached. In the example below I would want the contact to change from Joe to Jim once the Estimated Transition Date has been reached. The problem is I need this to be a 1 time write since the assignments will be adjusted again in a few months.
My first thought was to copy the row to a new sheet when the transition date passed and have the primary sheet do a index/match on the second set of columns on the new sheet. The challenge with this was how to handle new projects and I can't have the index/match do a lookup from the bottom to the top. Has anyone come up with a solution for this or feel like taking on a challenge? erm... @Paul Newcome
Answers
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Hi @JCluff
I hope you're well and safe!
Have you explored using Workflows combined with the Assign People Action?
Would that work/help?
I hope that helps!
Be safe, and have a fantastic week!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
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Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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@Andrée Starå - The only way I think I can make Assign People Action work would be a helper column for each future assignment column to calculate the name of the individual entered in the cell but in text format. Then I would have to do an automation for every user for every column. It's doable but VERY manual and NOT change friendly.
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