How can we automate a quarterly email with Smartsheet content in the body?

Options

We have a Smartsheet with some content that I would like to format in an email in such a way that recipients are able to act upon information without needing to look at the Smartsheet.

We have a list of Key Users in a column who I would like to send an email each quarter. If possible, I would like to include the name of the Training Course with its corresponding Google Drive link from the Comments column. In Google Sheets/App Script, I am able to use some HTML to format a table with information like this, but I don't believe Smartsheet automation can handle this (but correct me if I'm wrong!).

One caveat is that instead of Christine getting 10+ emails, I was hoping to send only one per user with all of their Training Courses and Google Drive links included. Is there logic with which I can accomplish this or should I do something more general like make a "ghost row" that I hide where I include all Key Users and base the email recipients off of that?

Answers

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭
    Options

    Hi @JeffA

    I hope you're well and safe!

    You could use the Placeholder feature combined with a Workflow with a recurring Alert.

    Would that work/help?

    I hope that helps!

    Be safe, and have a fantastic week!

    Best,

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

    SMARTSHEET EXPERT CONSULTANT & PARTNER

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.

  • JeffA
    JeffA ✭✭
    Options

    Hi @Andrée Starå,

    In general, yes, I believe the Placeholder capability would work, however I think I need help with some of the syntax. For instance, would using {{Key User Assigned}} not trigger multiple emails to Christine as she has many entries in that column? Is there any way to limit the quantity to just one email?