Automation - Alert contact column question

Dan Tanner
Dan Tanner ✭✭✭✭
edited 10/18/22 in Smartsheet Basics

Hi everyone,

This might be pretty basic stuff, but I can't seem to figure it out.

I have a project tracker sheet with parent rows containing information of a project, and child rows with checklist items for that project.

I want to have the sheet alert stakeholders (3 different contact columns) whenever an item list has been checked off. The problem I'm running into is that the automation for this can only be set to "when triggered", not hourly or daily.

My question is, is there a workaround for this? The checklist is quite long and I do not want 6 separate e-mails sent in the span a minute. I ideally want one e-mail either hourly or daily that shows all of the updates at once.


Any help is appreciated. Thanks!

Best Answer

  • Paul Newcome
    Paul Newcome ✭✭✭✭✭✭
    Answer ✓

    Try taking out the {{Placeholders}} in the subject and body. Since the placeholders are specific to whichever row generated the alert, they cannot send an alert that combines multiple rows into one.

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