Smartsheet Jira Connector now compatible with Jira v9.x

Danielle Wilson

Hi Community, 

Our development team has been hard at work retooling the Jira Connector for compatibility with the new on-prem versions of Jira v9.x Server and Jira Data Center v9.x and the modification has officially been released! (The cloud version of Jira v9.x was already compatible with the Jira Connector.)

If you have already migrated to Jira v9.x, your connector workflows will automatically sync and begin to work as expected. If you are updating to the Jira v9.x instance, we recommend you follow Atlassian’s best practice advice and test integrations such as the Jira Connector as part of your upgrade plan.  

The Smartsheet Jira Connector is available for licensed users on the Business plan, Enterprise plan, and/or Advance Gold/Platinum users. 

Find out more about Jira Connector here and learn even more with our help article about this update.

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Best, 

Danielle Wilson

Product Marketing Manager