PT120H in Duration Column

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Why have all my duration dates suddenly changed to PTxxxxH?

All the duration and start dates are pulled (linked) from another Smartsheet. All was displayed correctly until a duration of one activity was changed in the master. Then all the durations in the sheet above changed to PTxxxH.

I have tried delinking and relinking but no change.

Answers

  • john.beardmore
    edited 11/02/22
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    The only way I have found to sort this out is to delink, save and relink.

    But I still have no idea what the PTxxxxH means or why it happened.

  • john.beardmore
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    Does PT stand for Pessimistic Time? Why would Smartsheet add PT?

    The H stands for hours. All my previous durations were in days and it appears Smartsheet has converted the days into hours.

    For example: 120 hours = 5 days

  • Genevieve P.
    Genevieve P. Employee Admin
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    Hi @john.beardmore

    Thank you for posting screen captures; I checked in with our Support team and they confirmed that other users have reported the same behaviour. They're currently investigating this, as it's not expected, and should have a resolution soon. I don't have an ETA for when it may be fixed, but I do know this is a priority and that they are actively working on it.

    Cheers,

    Genevieve