Question about Approval Workflow

I have created a form that will be a request to update business hours for a certain location. When the form is completed, the information is recorded into a smartsheet. Based on a particular cell being updated in smartsheet I set up an approval workflow to be routed to a higher up. Once approved or denied the response will be updated in the sheet. Myt problem is, my workflow is not triggering, and I can figure out why. To test this out I sent the form to myself and completed the information. I also listed my email address as the divisional director which means I should get an email with with approval. That has not happened. I have attached screenshots. Any advice would be helpful.
Answers
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@tim_sims23 try with a different main trigger "When rows are added or changed".
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I actually figured this out. The answer was adding another condition that says when the cell is equal to submitted. Once I added that the automation ran right away. Thanks for your help though.
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Hi @tim_sims23
I hope you're well and safe!
Excellent! Glad you got it working!
Be safe, and have a fantastic week!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Please support the Community by marking your post with the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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