How do I update my old sheet logo?

Karen Bruer

My sheet has the original organization branding. Now that the Systems Admin has applied the new logo branding, when I try to update my sheet it reverts to Home and won't let me update it. I have defined a workaround, which requires me to save my sheet as a new sheet, but that's cumbersome and not a good solution. Anyone have an answer to this?

Andrée Starå

Hi @Karen Bruer

I hope you're well and safe!

To add to Dale's excellent advice/answer.

Try moving the sheet to a new or current workspace with the new logo and see if that solves it.

Did that work/help?

I hope that helps!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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Dale Murphy

@Karen Bruer A sheet derives its logo from the workspace it is in. Have you changed the "Workspace Colors & Logos"?

An option in there is to revert to account color settings & logo.

dm

Karen Bruer

@Dale Murphy The system admin updated the logo with the new brand, and this problem only occurs on sheets that were created prior to that. It is not possible to do what you say, I've tried that and I am routed back to the home screen and booted out of my sheet.

Andrée Starå

Hi @Karen Bruer

I hope you're well and safe!

To add to Dale's excellent advice/answer.

Try moving the sheet to a new or current workspace with the new logo and see if that solves it.

Did that work/help?

I hope that helps!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

Karen Bruer

@Andrée Starå I was hoping there might be a Smartsheet solution but yes, that is the workaround for now. Thanks.

Andrée Starå

@Karen Bruer

Excellent!

Happy to help!