Azure and Unlicensed Users

Corey Smullen

Please sync Azure AD users flagged as Unlicensed so that SmartSheet can see / use them WITHOUT a first logon.

We have Azure AD Integration with both SSO and user provisioning (SCIM based).

For licensed users this works great.

For UNLICENSED users Azure believes the sync has worked but the users do not appear in SmartSheets until they logon the first time. The problem here is that it means that users can't be assigned tasks UNTIL they have logged on the first time.