Automation sending 2 emails instead of 1 and now its sending 4
I have an automation for a level 2 and 3 release. when level 2 occurs it must first send an approve/decline to the admin director and then once they approve it goes to the medical director but every time the medical director gets 2 emails with a slightly different note message but all the rest is the same. On top of that i tried to separate the requirements for it to send the email and now its sending 4. please help!!!