Automated Workflow - Alert only specific email addresses

Joe Lynch
Joe Lynch ✭✭
edited 12/06/22 in Smartsheet Basics

We want to reduce the amount of notifications that consultants receive. However, the clients would still like to get notifications. Is there any conceivable way in a multi-select contact column to restrict notifications to only specific email addresses? To clarify, is there a way to restrict notifications (alert automations) to NOT send to but send to


  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭

    Hi @Joe Lynch

    I hope you're well and safe!

    The only way I can think of is to unsubscribe to the specific Workflow.

    Would that work/help?

    I hope that helps!

    Be safe, and have a fantastic week!


    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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  • That's what I was thinking as well. The only issue there is that everyone associated with each workspace and each automation would have to manually unsubscribe to each (e.g. 10 automations in 10 sheets replicated across 26 workspaces) so I was trying to think of a clever way to do it without that requirement, but with multi-select, I don't think there's a workaround.