Copy/Paste Permission Issue

Karina
Karina ✭✭
edited 04/05/24 in Smartsheet Basics

I have a member of my team that attempted to copy/paste some information from a sheet where his permission level is "Editor - can share" to another sheet where his permission level is the exact same, but was told he could not. Full disclosure we have a workspace and that is his default permission level so anything added should give him that basic access.


Today he attempted to copy information from one of those pages to another and got an error message stating "You do not have sufficient permission on this sheet to make this change", but this Help Article says that he does: https://help.smartsheet.com/articles/770589-copying-a-row-to-another-sheet#:~:text=People%20with%20Owner%2C%20Admin%2C%20and,rows%20to%20a%20new%20sheet


Here are some screenshots to help!


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