Editing outside of pro plan

Fcon13

I am confused as to why a user is restricted to editing on a pro plan ONLY when they have a license on the same plan. This seems counter-productive and restricts someone to only collaborating with one entity.

For example, I want to grant access to edit within my sheet to another user who is part of an organization with their own Smartsheet license--- I simply can't?

How does this promote collaboration or reduce workload for our staff? It restricts other collaborators to view access only, makes our team work more to update sheets and causing them to send out request for something that could be more easily automated.

This setting is simply Anti-Collaborative and seems to serve no useful purpose for a small business with multiple vendors...who needs to collaborate.

Andrée Starå

Hi @Fcon13

I hope you're well and safe!

The main reason is that there need to be different plans with different features and prices.

If you want more features, you must upgrade to the next plan (Business) because that restriction is removed.

Make sense?

I hope that helps!

Have a fantastic week & Happy New Year!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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Solar Eric

@Andrée Starå can a business plan collaborator (not licensed) edit a sheet owned by another's Pro plan?