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I'm having issues where my reports are not updating. Is anyone else having the same problem?
Yes, I am having the same issue right now, looking to see if anybody else was.
My reports are loading very slowly right now. I just built one that has taken 20 minutes to load 15 out of the 18 rows I need.
Smartsheet has been having problems on and off with their reports lately. All we can do for now is tell the help desk about it and wait.
status.smartsheet.org is always a good site to look at when you're experiencing issues with Smartsheet. I got a notification that they are investigating issues with reports.
I forgot about the status site. Good call.
I am having the same issue with a report not showing changes to the gantt which feed the report. Is this still an issue in smartsheet?
It is an on again/off again issue it seems. Fortunately though it also seems to be happening with less frequency. Check the status site mentioned above to see if they are already aware of and working on an issue. I would also reach out to support to at least report the issue. Sometimes (not always though) they can refresh things on the back end of your sheets.
How can I delete old sheets I no longer use from my account?
I'm trying to display a task progress chart showing "complete", "late", and "not complete" in my dashboard and for some reason the chart will display as a column chart but it won't display as a donut chart even though I'm referencing the same report. I'd prefer to display as a donut chart as I think it looks better and is…
Hello, I am trying to create a chart widget in my dashboard, but I keep getting "Selected data cannot be charted. Please select a new range." error. The report I am using is already summarized in numeric value. What is funny is I have report that I created a chart widget in another dashboard, and when I use that same…