Welcome to the Smartsheet Forum Archives
The posts in this forum are no longer monitored for accuracy and their content may no longer be current. If there's a discussion here that interests you and you'd like to find (or create) a more current version, please Visit the Current Forums.
Item being migrated to a new Smartsheet server?
We are getting this error message on one particular smartsheet:
Is anybody else having the same problem? Can somebody in Support contact me to resolve it? Its been going on for a few hours and is rather inconvenient!
Comments
-
I have had the same problem since approximately 09:00 (UK) - the forms are not accessible either. I have logged out and back in, closed and refreshed the browser and emailed the support team. I still have access to two other sheets which are less frequently used but the sheet that isn't acessible is the most vital of the three.
-
Sarah, Nice to hear from you, but even better if we could hear from Smartsheet themselves. I'd have thought there would be a 24hr support team, as it is widely used globally? ..... Hello, Smartsheet, R U there?!
-
gb82 and Sarah, thanks for letting us know. We are investigating this issue and I will post here as soon as I have more information. Thanks for your patience.
-
gb82 and Sarah, would you please try loading your sheets again?
-
Thank you for resolving this!
