Item being migrated to a new Smartsheet server?

gb82

We are getting this error message on one particular smartsheet:

 

 

Is anybody else having the same problem?  Can somebody in Support contact me to resolve it?  Its been going on for a few hours and is rather inconvenient!

Sarah Thomas

 

I have had the same problem since approximately 09:00 (UK) - the forms are not accessible either.  I have logged out and back in, closed and refreshed the browser and emailed the support team.  I still have access to two other sheets which are less frequently used but the sheet that isn't acessible is the most vital of the three.

gb82

Sarah,  Nice to hear from you, but even better if we could hear from Smartsheet themselves.  I'd have thought there would be a 24hr support team, as it is widely used globally? ..... Hello, Smartsheet, R U there?!

Travis

gb82 and Sarah, thanks for letting us know. We are investigating this issue and I will post here as soon as I have more information. Thanks for your patience. 

Travis

gb82 and Sarah, would you please try loading your sheets again? 

Sarah Thomas

Thank you for resolving this!