Can update requests not be combined by recipient?

Dustin Shuman · 03/27/20

While I understand the benefits of a sheet's workflow combining multiple rows into 1 update request, if the email field for all of those rows match, is there a way to not combine and send an email per row, meaning a user may get multiple emails?

Andrée Starå · 03/27/20

Hi Dustin,

Yes, if you add at least one placeholder to the subject or message, it will send one email per request up to approximately 7, I think.

More info:

https://help.smartsheet.com/articles/2477796-dynamically-add-cell-data-in-the-subject-and-body-of-request-messages

Would that work?

I hope that helps!

Be safe and have a fantastic weekend!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

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Andrée Starå · 03/27/20