Customization of @mention email notification Subject Line?
My team has encountered some confusion when in Outlook, unrelated email notifications generated by @mentions are threaded because they share the same subject line: "X mentioned you in the Digital Team Project Tracker sheet in Smartsheet".
Is there a way to customize subject lines for comment notifications, so they include the Row Number, for example, or a snippet from the Primary Column, or some other identifying feature?
thanks,
Deirdre
Best Answer
-
Hi Deirdre,
Currently there is no option to configure the subject line. However, the mail content does show information such as the Sheet Name, Row #, and the detail in Primary Column.
You can request for an enhancement through this form: https://app.smartsheet.com/b/form/739aa75f30ca43a8a22eb53e4da7d409
Thanks,
Aravind.
Thanks,
Aravind
Associate Director
Copernicus Consulting Pte. Ltd.
P: +65 9230 5657 | E: aravind@copernicusworld.com
Feel free to reach out for licenses, services, and training on Smartsheet
Answers
-
Hi Deirdre,
Currently there is no option to configure the subject line. However, the mail content does show information such as the Sheet Name, Row #, and the detail in Primary Column.
You can request for an enhancement through this form: https://app.smartsheet.com/b/form/739aa75f30ca43a8a22eb53e4da7d409
Thanks,
Aravind.
Thanks,
Aravind
Associate Director
Copernicus Consulting Pte. Ltd.
P: +65 9230 5657 | E: aravind@copernicusworld.com
Feel free to reach out for licenses, services, and training on Smartsheet
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