Automated Workflow Only Sending Notifications to Certain People

Jennifer Hanna
edited 02/04/22 in Smartsheet Basics

I have a workflow set up to to send a notification to anyone assigned to a contact column when rows are added or changed. The workflow is set up to deliver the notification when triggered.

One particular person is not receiving these notifications. It doesn't matter if they are the only person in the column or if there are multiple people. When there are multiple people, the others get the workflow but this one person does not. I tried re-sharing the sheet but that didn't seem to work. Any suggestions?