I am having issues with Document Creator displaying multi-line items into the document


I have created a fillable pdf with some of the items being multi-line items, see image 222,. The column in smartsheets allow for wrap text however, when the document generates, it either does not display the items in the field or it rotates the text 90deg. and positions who knows where, see image 2223.

What am I doing wrong?

The result should show as in image 22224 when generating.

Best Answer

  • Genevieve P.
    Genevieve P. Employee Admin
    Answer ✓

    Hi @KempenUSA

    Thank you for clarifying that this PDF is landscape! I haven't personally tested with landscape before but you could be correct, this may have something to do with how the mapping is appearing. If you haven't already, please do reach out to Support so they can identify the root cause with you.