Fix merge save
Comments
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There are several posts out there detailing this issue, for which Smartsheet has provided nothing in the way of a solution. Sharing a few for details:
- https://community.smartsheet.com/discussion/62341/unexpected-movement-of-rows
- https://community.smartsheet.com/discussion/64291/rows-seemingly-moving-by-themselves
- https://community.smartsheet.com/discussion/80984/help-troubling-issue-rows-randomly-rearranging
- https://community.smartsheet.com/discussion/20556/glitch-moves-and-deletes-rows-and-columns
- https://community.smartsheet.com/discussion/48496/rows-will-not-stay-in-place-need-help-now
I have submitted multiple cases on this myself.
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"Merge saves" frequently revert many of the changes that I, as an admin, make to the structure of my sheets. This is a mockery of the supposedly collaborative nature of smartsheets. Often this happens when another user has the same sheet open for over a day and then decides to use it and save stuff based on a very outdated version, also deleting changes made by other users in the meantime. Ridiculous!
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Hi, just signing in to add my vote. We urgently need a fix for this issue.
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Agreed, though I have had an extremely hard time getting Smartsheet support to even recognize this as an issue. That is the part I find ridiculous.
