Now, let us get to know you!

--- Introduce Yourself
--- Answer the Question of the Month
--- Connect with your Peers

August Question of the Month 💭 Join the conversation and receive a badge!

1…457910

Comments

  • ValerieSD
    ValerieSD ✭✭✭

    I find my best support online... and nut just on Smartsheet.com!! There are so many YouTube videos, blogs, and helpgroup... this truely is a community of practice!

    Valerie Romero

    Project Manager, Portfolio Integration

    BioMed Realty

    · Share on FacebookShare on Twitter
  • Carson Penticuff
    Carson Penticuff ✭✭✭✭✭✭

    Google, which always sends me right back here!

    · Share on FacebookShare on Twitter
  • virgh
    virgh ✭✭✭✭✭

    Q: Where or who do you turn to for Smartsheet advice?

    A: My first instinct is to search Google. Next, I look in the search results for smartsheet.com as the domain where the answer is provided to get the best results, which is often here in the community. If I don't find what I need there, I check with Glenn Berkwitt (my Smartsheet Account Executive) - he is amazing!

    Virginia C. Hire Damrauer

    · Share on FacebookShare on Twitter
  • Amanda Fulbright
    Amanda Fulbright ✭✭✭✭

    I usually start with a Google search that leads me to relevant Community posts. The Community provides great answers that can usually be adapted to the problem I'm trying to solve. Go Community!!!

    · Share on FacebookShare on Twitter
  • Melissa Boehl
    Melissa Boehl ✭✭✭✭✭✭

    The community is always my first and best option! There is always several SmartNerds ready to help. Through collaboration, and some trial and error, I am normally able to accomplish what I set out to do!

    Melissa Boehl

    Smartsheet Architect | TurningPoint Energy

    · Share on FacebookShare on Twitter
  • Jake Gustafson
    Jake Gustafson ✭✭✭✭✭✭

    I'd say that most of my support needs are formula related, so there's generally someone in the Smartsheet Community that has experienced the same or a similar issue and there's a thread that can help me along my way. Whenever I talk about strong user Communities, Smartsheet is the first to come to mind as people are always quick to chime in and provide support. Aside from the reliable Smartsheet Community, I do have a couple other users in my organization who are pretty strong with the 'sheets, so talking through something with them can usually spark some new thought on a troubling topic.

    · Share on FacebookShare on Twitter
  • Beth Ingram
    Beth Ingram ✭✭✭

    The Smartsheet Community / Get Help.

    · Share on FacebookShare on Twitter
  • Hollie Green
    Hollie Green ✭✭✭✭✭✭

    The Community is my go-to for solutions that I can't figure out on my own.

    · Share on FacebookShare on Twitter
  • MichaelTCA
    MichaelTCA ✭✭✭✭✭✭

    I was the first and continue to be the only who can really automate company procedures into Smartsheet. Which is ok with me! I commonly use these resources.

    • Community
    • Webinars
    • Youtube
    • Github for API

    When I need some deductive reasoning to the Smartsheet logic, @Paul Newcome is the person to go to. 🙂Seriously, thank you!

    · Share on FacebookShare on Twitter
  • IsaacS
    IsaacS ✭✭✭

    I don't have anyone to turn to at my company, so I rely on the user community or our CSM, occasionally Pro Desk.

    · Share on FacebookShare on Twitter
  • Pam Ferguson
    Pam Ferguson Overachievers Alumni

    I am the SME at my firm, so if I need to turn to someone it is my Account Engineer or of course Cicero as I always ask WWCD (What Would Cicero Do). 😁

    · Share on FacebookShare on Twitter
  • Rebeca S.
    Rebeca S. Employee
    https://community.smartsheet.com/discussion/comment/390334#Comment_390334

    WWCD is genius, love that! 😁

    · Share on FacebookShare on Twitter
  • Maeearly
    Maeearly ✭✭

    Hey team! I finally decided to set up an account in the community to begin engaging with everyone instead of staying seated in the audience. Happy to be here!


    I've started using the term "play" to describe what I do with the Smartsheet platform. Because, when I have a problem that needs solving, I will play with features and solutions for hours. (almost like my childhood - a fat kid in a candy shop, except Smartsheet is the shop, and the possibilities are the candy!) Even if I don't have an active problem, I will sometimes make one up just for fun! Using the word "play" has also worked in making my co-workers feel less intimidated and more excited about the implementation process.


    It's not that I have the time to sit around "playing" to get something done that needs do-ing, when I could look to the community to find answers. It is because I recognize the value of turning a problem into an enjoyable experience that ends up teaching me new things about the platform and its endless possibilities that I otherwise may not have stumbled upon. Sometimes I actually find what I need to solve the problem at hand, and sometimes I eventually come to the Smarstheet Community. Either way, I learn multiple new things, have a heck of a lot of fun, and save my time in the future!


    (Also, I am the on-campus Smartsheet human, so folks come to me, and I LOVE it. My favorite type of support to give is helping folks conceptualize creative solutions they'd not even considered in their builds!)


    This was fun! Thanks, y'all!

    MAE EARLY-WILMER

    Virginia Tech | Blacksburg, VA

    Change Agent in Higher Education

    contact@maeearlywilmer.com

    maeearlywilmer.com

    · Share on FacebookShare on Twitter
  • Tracy Bartels
    Tracy Bartels ✭✭

    Other co-workers who utilize Smartsheets all the time and the Smartsheet Community posts

    · Share on FacebookShare on Twitter
  • JoHanna_Schultz
    JoHanna_Schultz ✭✭✭

    I use smartsheet U, smartshee Community, or Google. My first step is always the Community.

    · Share on FacebookShare on Twitter
This discussion has been closed.

Categories