Can you assign a group of people (instead of multiple contacts)?

Jef Snyders · 03/13/24

Would it be feasible to assign a task to a group of people? I am not asking to assign a task to multiple people, but just to a group.

To have more background: in our company we have around 15 scripters (they program our questionnaires on an online platform). So if project managers want to assign a task to the group, they don't want to fill out the full group of 15 scripters. It would be helpful if they can just enter the group in there. After that, the group can decide which individual scripter can work on it. Hence, they will re-assign the task to 1 individual.

The only solution I see is to create a grouped email (with the 15 scripters included) and then create a SS account based on this grouped email. However, this means that each of those 15 scripters has 2 accounts (1 of their own and 1 from the grouped mail). How does SSO works then?

Humashankar · 03/13/24

HI @Jef Snyders

Very great observation on enhancing the feature.

However specifically for assigning tasks to groups of people is not possible at this time.

Hope this helps - Happy to help further!!

Thank you very much and have a great one!

Warm regards

Jef Snyders · 03/14/24

https://community.smartsheet.com/discussion/comment/424978#Comment_424978

Hi @Humashankar - and do you know the best work around of this? How can we best handle this?

Andrée Starå · 03/14/24

Hi @Jeff Snyder

I hope you're well and safe!

Here's a possible workaround or workarounds

Add a workflow that adds all the people when something is true (checkbox or similar). If it's only one sheet, this is probably the best method. You can add the people to the same column or have a separate column for the Group, and then decide who is responsible and manually/automatically clear out the supporting one.
Another option, if there are multiple sheets, is to have a supporting sheet with the people in one column and then use cross-sheet formulas to populate the other sheets.

Would any of those options work/help?

I hope that helps!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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Can you assign a group of people (instead of multiple contacts)?

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