Webform miscommunication

RGarrels · 05/02/24

I had 3 requests that were sent via Smartsheet webform that never appeared on the corresponding sheet. The requester received 3 confirmation emails, however the requests do not show in the sheet, or on the Activity log.

Has anyone dealt with a similar issue??

Ella · 05/02/24

@RGarrels no to be honest. I am curious what the issue is though.

Andrée Starå · 05/02/24

https://community.smartsheet.com/discussion/121380/webform-miscommunication

Hi,

I hope you're well and safe!

Have you checked the sheet at the bottom?

Was that the issue?

I hope that helps!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

RGarrels · 05/02/24

This has been solved! The issue was a second webform that was created with a similar title that got used in error.

Andrée Starå · 05/02/24

https://community.smartsheet.com/discussion/comment/434301#Comment_434301

Excellent!

✅Please support the Community by marking your post with the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

Webform miscommunication

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