Where is my report toolbar?

Ropeguru · 06/06/24

I am running on an Enterprise license and after creating a report, I need to do grouping. From the link below, it shows there I should be seeing a toolbar with the various options but that does not exist.

I have logged in using Edge, Chrome, and Firefox and none of them have the toolbar. Other co-workers have the same issue.

Screenshot 2024-06-06 at 3.04.24 PM.png

Andrée Starå · 06/06/24

https://community.smartsheet.com/discussion/123031/where-is-my-report-toolbar

Hi,

I hope you're well and safe!

How are you accessing the Report?

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅ Did my comment(s) help/answer your question or solve your problem? Please support the Community and me by marking it - Insightful 💡- Vote Up ⬆️ - Aweseome ❤️ - or/and as the accepted answer. It will make it easier for others to find a solution or help to answer! I appreciate it, thanks!

Ropeguru · 06/06/24

https://community.smartsheet.com/discussion/comment/439677#Comment_439677

Hi,

I am logging into my account via web browser, navigating to the folder which contains the report, then opening it. There also isn't a toolbar when creating a new report.

Andrée Starå · 06/06/24

https://community.smartsheet.com/discussion/comment/439681#Comment_439681

Strange!

If you haven’t already, I recommend submitting a support ticket through the new Smartsheet Support Portal.

✅ Remember! Did my comment(s) help/answer your question or solve your problem? Please support the Community and me by marking it - Insightful 💡- Vote Up ⬆️ - Aweseome ❤️ - or/and as the accepted answer. It will make it easier for others to find a solution or help to answer! I appreciate it, thanks!

Where is my report toolbar?

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