Welcome to the Smartsheet Forum Archives
The posts in this forum are no longer monitored for accuracy and their content may no longer be current. If there's a discussion here that interests you and you'd like to find (or create) a more current version, please Visit the Current Forums.
How do I view previously sent e-mails to contacts to verify the e-mail was indeed sent/received?
Comments
-
When the email is sent, there is an option at the bottom of the window to CC yourself. It's a nice fail-safe.
The only other thing is to make sure their email address is correct. Through the years I have found a couple of typos in my contacts list that needed to be corrected.
Blessings,
Loann
-
I would ask the user to check their spam/junk folders. Sometimes email is blocked on server level at a company, so the IT department may need to whitelist the smartsheet domain
-
So there is no way to view sent emails in Smartsheets?
-
I agree for the need to see the sent emails to various users. If there is something in the email that I need to repeat or answer, it is hard to see what was sent.
I do not CC myself on everything becuase that would be hundreds emails that are mostly useless. The only time i need to review what was sent is if there is an issue that needs to be addressed.
-
i didn't get CC option in my indeed account. Please help me Loann,Sam,Jamie. It's very urgent.