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Update Requests - Resend
Is there a way to resend an update request?
If I send an update request to someone and they don't respond, I would like to send another reminder to them without having to it all over again.
Thanks
Ian
Comments
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Ian - There isn’t a way to resend an update request, you would need to send a new one. You could set up a request to send on a recurring basis which you could set a date to stop the recurrence or you could manually delete the recurrence once the request is completed. Here’s information from our Help Center on update requests: help.smartsheet.com/customer/portal/articles/504779-using-update-requests
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The ability to resend needs to be added. Having to figure out what you sent and then set it up to send again is time consuming.
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I agree, I was just now looking for this functionality.
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I have added your votes for this, Meg and Bill!
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+1 for this. This is SUCH an easy enhancement to implement, but a huge improvement in functionality!
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+1 for me too please.
I've been CC'ing myself on URs for the past two months because people just lose them. It's tedious the way we have to manage the UR right now. Could definitely use some improvements.
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Please add my vote for this as well
+ 1 more
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Please add my vote for this as well
+ 1 more
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Hi all,
Good news! It's coming!
Customers have requested the ability to set up workflows that repeat on a regular schedule.
We're preparing recurrence for time-based workflows so you can save even more time on repetitive steps, such as daily due date reminders and weekly status update requests. This automation enhancement will be available this spring.
https://community.smartsheet.com/discussion/coming-2019-recurring-workf…
Hope that helps!
Have a fantastic weekend!
Best,
Andrée Starå
Workflow Consultant @ Get Done Consulting
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
