Sign in to join the conversation:
I'm having issues where my reports are not updating. Is anyone else having the same problem?
Yes, I am having the same issue right now, looking to see if anybody else was.
My reports are loading very slowly right now. I just built one that has taken 20 minutes to load 15 out of the 18 rows I need.
Smartsheet has been having problems on and off with their reports lately. All we can do for now is tell the help desk about it and wait.
status.smartsheet.org is always a good site to look at when you're experiencing issues with Smartsheet. I got a notification that they are investigating issues with reports.
I forgot about the status site. Good call.
I am having the same issue with a report not showing changes to the gantt which feed the report. Is this still an issue in smartsheet?
It is an on again/off again issue it seems. Fortunately though it also seems to be happening with less frequency. Check the status site mentioned above to see if they are already aware of and working on an issue. I would also reach out to support to at least report the issue. Sometimes (not always though) they can refresh things on the back end of your sheets.
Hello, I am trying to create a chart widget in my dashboard, but I keep getting "Selected data cannot be charted. Please select a new range." error. The report I am using is already summarized in numeric value. What is funny is I have report that I created a chart widget in another dashboard, and when I use that same…
I have a picture below for an example of this. I want to create a formula to get counts of items in "Column2", but if "Column4" states "change" I want the "Column2" count to not work and instead count what is it "Column3" in that given row. Column4 can also have several different things in it besides "good" that I want it…
I've done this a million times - create a report, separated by campus with a total $$. Then add it to a dashboard and make a graph. NOTHING is working right now when I try to do this. I get an error that the data cannot be charted. What the what? Help anyone? Is this a issue since they apparently changed something in the…