Sign in to join the conversation:
I'm having issues where my reports are not updating. Is anyone else having the same problem?
Yes, I am having the same issue right now, looking to see if anybody else was.
My reports are loading very slowly right now. I just built one that has taken 20 minutes to load 15 out of the 18 rows I need.
Smartsheet has been having problems on and off with their reports lately. All we can do for now is tell the help desk about it and wait.
status.smartsheet.org is always a good site to look at when you're experiencing issues with Smartsheet. I got a notification that they are investigating issues with reports.
I forgot about the status site. Good call.
I am having the same issue with a report not showing changes to the gantt which feed the report. Is this still an issue in smartsheet?
It is an on again/off again issue it seems. Fortunately though it also seems to be happening with less frequency. Check the status site mentioned above to see if they are already aware of and working on an issue. I would also reach out to support to at least report the issue. Sometimes (not always though) they can refresh things on the back end of your sheets.
Has anyone found a workaround for sharing Smartsheet reports externally without giving access to internal data? I currently have to download the data and transfer it onto excel to create a pivot table for our client and I want to find an easier way to do so. I also already create a dashboard for our client, but I wanted…
Hello team! Hope you all are having a wonderful holiday season. I am trying to set up an automation that will send an email reminder one time when Next Update Date = 60 days, then another automation at 30d, etc. The key is I only want it to send the reminder one time when Next Update threshold is reached. Is this possible?…
I have an automation setup to escalate to managers when a step goes beyond 2 days. I have that titled as Escalation for Purchasing, Escalation for Planning, etc. In my trial run, 3 out of 6 showed up as Reminder: New part number request log ( this is the name of the sheet) The only thing we could see was that the ones that…
