Is it possible to receive notifications separately?

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Nicole Hodges
Nicole Hodges ✭✭✭✭✭✭
edited 12/09/19 in Smartsheet Basics

Do you know if it is possible to set-up notifications so that you will get a separate notification for each row that is added?

It seems when rows are added around the same time, the notifications come in batched. I would like each item to come in separately. 

 

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  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭
    edited 01/22/19
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    Hi,

    Here's an answer for those that stumble upon this thread.

    Hello,

    Thanks for your post! It sounds like you'd like to receive a separate email for every row that is updated. There isn't a specific setting for this, but it may be achievable through the use of Placeholders in the custom message set in the alerts rule editor. Information about Placeholders can be found herehttps://help.smartsheet.com/articles/2477796

    Placeholders will take text from one of the columns in your sheet and amend it to the email subject or body. If you use the Primary Column or another Unique Identifier column for this, separate emails will be generated because each row will require the placeholder to enter different text in the custom message. With placeholders, you'll only receive multiple rows in a single email if all of the rows have the same value in the column used for placeholder text.

    I hope this helps!

    Isaac J



    Smartsheet Support

    -----

    Hope that helps!

    Have a fantastic week!

    Best,

    Andrée Starå

    Workflow Consultant @ Get Done Consulting

    SMARTSHEET EXPERT CONSULTANT & PARTNER

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.