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Locking in Colors for Charts in Dashboards (Avoiding category colors changing with dynamic data)
Hi, I am having an issue with Pie charts changing colors when data in the underlying sheets is altered. For example. If I have a pie chart with categories for task status: Not Started, In Progress, and Completed. Lets say I designate those colors Red, Yellow, and Green in the Pie Chart. If the underlying data changes so…
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How do I track incoming emails in a Smartsheet?
We are getting slammed with inquiries to our info@ gmail address. I think there's a way to send all those emails to a Smartsheet so I can assign, triage, and track our responses.
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Change Color of 'Color by Column' on Calendar App
Hello! Is there a way to change the colors set by the 'Color by Column' design option on the Calendar App?
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Datamesh - way to transfer only parent row to sheet?
Hi all, I'm currently experiencing an issue when I try to DataMesh a Pivot Table to an existing spreadsheet. My Pivot Table is my Source Sheet, and I use the existing spreadsheet as my Target Sheet. The Pivot Table is set up where each row I need copied into the existing spreadsheet has a Parent Row (a number) and a Child…
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Calendar App Legend
Hi, I'm new to Smartsheets and am experimenting with the Calendar App add-on. It seems like a great tool, but I'm having difficulty with the legend. When I created my first calendar using the app, there was a legend at the bottom, but now it's gone. I don't think I did anything different, however, there are multiple users…
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Outlook Plugin keeps asking to log in
Hello, Recently I have noticed that the smartsheet plugin for outlook keeps asking me to sign in evertime I open it up. It's not hard to click the "Work Sign in" button, but I was wondering if there is anything I can do to remember me when I sign in
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Jira Plug-in IT Support
How do I get someone from Smartsheet IT support to contact me? I received a trial version of the Jira plug-in but having issues get it connected and have been trying to contact support for 2 weeks now. I've created a support ticket, emailed my sales representative, and left a voicemail. Kind of getting frustrated with the…
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Copying Workspaces with Dashboards
We have a workspace with several sheets and dashboards. We want to copy this workspace for each incident we activate for. Is there a way to have the links within each dashboard automatically update to the workspace/sheet location? Currently we have to go into each dashboard and update the links - very tedious. We are using…
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How can i tell if an email in outlook was sent to Smartsheet?
I use The Smartsheet for Outlook Add-in frequently and it is a great tool for uploading email conversations and attachments, however there are instances where I'm not sure if I have already attached an email. Is there a flag of some sort that can indicate if an email has been added to Smartsheet, and if so where it was…
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Row Id in email
Hi! I'm trying to generate custom PDFs with a specific template from a smartsheet row. The workflow currently uses an automation to send an email when the row is "done". Right now, that email contains the "Row Number" which is the only way to identify the row through the API (all the rest of the columns can be duplicate…
