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Title format to include H1 for accessibility (Headers start at H2)
Utilizing Wave to confirm accessibility. Title at top of form should be formatted as H1 so that assistive screen readers recognize as a title, pre-heading. We hope this is a simple html fix that would help many users.
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Publishing a dashboard without access to source sheets
Hello, I have a question regarding publishing reports on a dashboard to external users. I want to create a web portal for various customers so they can view updated report information. I have created a report that only pulls the customers relevant information (filtered by the specific customer and only includes certain…
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Software Access only while on VPN
Hello all - is it possible to only allow organizational users access to Smartsheet if they are connected to our Azure VPN? Or does anyone have any solutions for this or ideas? We want our approved domain users only to be able to log into Smartsheet if they are connected to our VPN. Thank you for your time, thoughts,…
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Log in needed in Microsoft Teams to access sheet not working
I just got Smartsheet integration with Microsoft Teams set up, and yesterday it was working beautifully, being able to see and edit the sheet within Teams. Today when I opened Teams, it's asking me to log in to smartsheet, taking me to my brower. When I do, nothing happens in Teams. When I refresh the tab in teams, it's…
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Accessibility for Dynamic View
Hi, I'm having trouble with basic accessibility testing on Dynamic View. I can open the details page by using the keyboard. However, the focus is not on the form, somehow it is still tabbing through the sheet. I would expect to switch to the form. When the focus is finally on the form and I tab through the fields, I can…
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Smartsheet thinks we are still on the free version... is there anything we can do?
Hello! Our company recently completed a 30 day free trial of Smartsheet and decided to purchase a few business tier licenses. In our account settings, it shows that we have the business tier with multiple licenses. However, every time I click on a sheet, I get a message that reads "Your sheet is read-only until you upgrade…
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Accessibility for report
Hi, I'm trying to assess the level of accessibility support for reports. I can tab through the published report but when there's a link in a cell (which you can launch by clicking on it with the mouse), I can't seem to launch it in any way. Normally, it is Space or Enter. Neither works. Can someone tell me how to launch a…
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Update "Symbol" Set to Accommodate Color Blindness
Hi there. Two people at my current client are color blind. When using the Red/Yellow/Green/Gray "Symbol" set in a sheet, I learned all the colors in this symbol set appear as grey to them: Changing the colors (darker reds/maroons and 'golder' yellows work to provide variation), or adding a letter to the center of the…
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Update Request - Unable to determine your identity
I use update requests to gather information from my stakeholders. Recently, several users have been experiencing an issue of "Unable to determine your identity, therefore we are unable to process your request. An unexpected error has occurred attempting to process your request. We are sorry for the inconvenience." I use…
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Mouse-over / Alt-text to Dashboard Widgets
We'd love a way to add "mouse over" alt-text to dashboard widgets to accommodate individuals with color vision deficiency or provide additional context.
