-
Smartsheet thinks we are still on the free version... is there anything we can do?
Hello! Our company recently completed a 30 day free trial of Smartsheet and decided to purchase a few business tier licenses. In our account settings, it shows that we have the business tier with multiple licenses. However, every time I click on a sheet, I get a message that reads "Your sheet is read-only until you upgrade…
-
Accessibility for report
Hi, I'm trying to assess the level of accessibility support for reports. I can tab through the published report but when there's a link in a cell (which you can launch by clicking on it with the mouse), I can't seem to launch it in any way. Normally, it is Space or Enter. Neither works. Can someone tell me how to launch a…
-
Update "Symbol" Set to Accommodate Color Blindness
Hi there. Two people at my current client are color blind. When using the Red/Yellow/Green/Gray "Symbol" set in a sheet, I learned all the colors in this symbol set appear as grey to them: Changing the colors (darker reds/maroons and 'golder' yellows work to provide variation), or adding a letter to the center of the…
-
Dashboard not showing for shared users
Hi, I've created a dashboard that displays information unique to each user. The reports included in the dashboard are filtered by Current User, and the Widgets are set to "Their own perspective." I am a licensed user and am the Owner of the dashboard, all of it's reports, and the sheets behind them. This dashboard needs to…
-
I can't change or copy a Sheet Name as an admin
Dear All: I am made an admin to Sheets that belong to someome else for different departments. I just noticed that I can copy and paste a Sheet name as an admin in some Sheets, but am unable to do the same with other Sheets. Are there ways for a Sheet owner to restrict that? I am mapping Sheets by using DataMesh for a major…
-
Access to a confidential sheet
Hello, If I have a Sheet that I want to keep confidential from everyone else, is there anything else I should do to protect it, besides making sure it isn't shared with anyone else? Thanks, Karen
-
How to give access to specific people ONLY to specific columns of a master sheet?
Dear Smartsheet team, I would like your input on the following topic: We have created a Workspace for one of our customers, that contains a master sheet that stores Tactics, with various different columns. We have a request from our customer, to add 4 more columns to this master sheet, related to the Tactics, and give…
-
Forms Accessibility - background color behind text
Currently, changing the "Background Color" in a Form only changes the frame around the actual form that contains the fields. To make forms more accessible for Dyslexia, please add the ability to change every form's default white background to another color so that the actual text of the form is more legible to everyone.…
-
Access to sheet for third party
Sorry if this has been asked a million times. I'm working with a third party who is able to open my forms, but even though I have provided editor access, she can't open the sheets. Am I doing something wrong or is this simply not possible? Thanks!
-
Recuperating a sheet deleted by Mistake
Hello By mistake, a sheet was deleted on Friday October 13th, sheet was called Evan's To-do's. Is there a way to get it back ? Where do deleted items go ? Is there an accessible archive ?
