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Option to Toggle off Admins Receiving Access Request Notifications
With the new update rolled out last month, all sheet/workspace Admins now receive access request notifications instead of just the Owner. This is causing major headaches for the large corporation I work for. We have thousands of users and many do need Admin permissions to perform their tasks in workspaces. However, they do…
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User Merge feature for System Admins
We require users to access Smartsheet via Single Sign On and experience many domain changes due to rebranding, which often results in multiple Smartsheet accounts being created. Because we don't have a centralized instance of Smartsheet, we had a workaround to merge user accounts. It involved using the alternate email…
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Managing Premium Apps
We should be able to manage Premium App permissions through UAP or to adjust what the default is for each app as new users are automatically added.
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Merged: Desktop App - Switch Accounts / Accounts per window
This discussion has been merged.
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I shared my sheets from personal account to my business account and now they won't un-link
Hi, I'm hoping someone has done the same thing and can help me figure out what to do :) When I joined my current company, they did not use SmartSheet. I have my own personal Smartsheet account, that is linked to my email address, and I pay for it annually. I have templates and dashboards created and I started creating some…
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Add users error "Business Rule Violation"
Hello, I am in the process of adding several users to our Enterprise account. The first 2 went fine. I cannot add the third individual. I get an error that says "Business Rule Violation", I have tried multiple times. I cannot see that this person is already a user. Any answers? Thanks
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Admin Center | Reporting Enhancements with Filters and Data Selection
It would be great for Admins to be able to create customized reporting through the Admin Center. Ideally, it would be a dream to bring in different types of data and filters - that way you can run a report for exactly what you need. If you have used many ERP reporting solutions, you have this option to drag and drop in…
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How to transfer a sheet from an Owner who no longer exists
We have an account in SmartSheets that owns sheets as an Owner. However, the user does not show up in our users list, so we cannot delete. To further explain: As part of a new business acquisition, sheets were moved by Business A to new Business B using this account. Once all sheets were transferred, the Business A account…
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Notification to Admin of Provisional Member Access Granted to a Viewer
In order to manage the people that utilize Smartsheet within our organization we must have some type of "immediate" notification to our Admins when someone who is a Viewer is given access to something that will change them to a Provisional Member. With this immediate notification we will be able to: Educate the user that…