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Pricing: A La Carte Apps
Smartsheet, you need you allow apps to be added a la carte to Business accounts. Restricting apps to Enterprise is unnecessary. It feels like nothing more than hard-ball sales tactics. While Smartsheet has helped our business organize our operations team, we are not happy about the divide between Business and Enterprise…
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Sheet Access report in User Management does not include unlicensed users not included in the account
I am trying to get the list of all users that have a sheet shared with them (whether they are licensed users or not and whether they are included in the account or not). I used to be able to get this information from the User Management - More Actions - Sheet Access. However, this report now only seems to include the…
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Why are Free Users/Unlicensed Users asked to upgrade to Premium?
Free users within our organization have been having some questions when using Smartsheet. They get confused with this since the message displayed is "You have limited access to Smartsheet. Upgrade to use premium features" and they are not sure if they have access or have can even use Smartsheet. Is there a way to remove…
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Automating Formula to Determine Submissions per Week
Hello, I am working on making a sheet that tells me how many submissions we had in a weeks time and want to automate it using two date columns and referencing the intake sheet it is coming from. I'm currently trying to use the =countifs function and reference the dates next to it but it does not seem to work. This is my…
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Customer now has own Smartsheet account - how to move users from ours to theirs & Sharing workspaces
A customer of ours has purchased their own Smartsheet account. Our account has 1 paid license and ~40 free licenses. All of these individuals are part of groups allowing them access to selected sheets, reports and dashboards. We need to transfer these users to the customer's account while retaining their access to the…
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Is there a way to only have one attachment visible on reports?
I am wanting to make a report of certain project details/agreements for another department, however I am only wanting them to have access to the fully executed agreement (one document/attachment) and not all of the supporting/additional documents that are attached. Any ideas are greatly appreciated!
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Restrict access to smartsheet webform
Hi, I'm setting up a smartsheet webform and I only want certain users only to be able to access the form itself. Is there any waay to set up user controls to only allow specified users with access to submit information to the webform? Thanks!
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Outside Users and Notifications
We changed our sheet permission to be unrestricted and updated our notifications to be sent to anyone. We did two tests, one to my personal email (included in our domain) and one to my assistant's personal email (not included in our domain). I was able to receive the email however my assistant did not. Is there a way for…
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Workspace Branding Appears Small & Blurry
I have more than one workspace in Smartsheet, one that I created and one that I am an admin for but not an owner. The workspace that I am an admin for has a large, clear brand at the top of the sheets and forms, but when I try to change the logo on the second workspace that I own, it comes out small with blurred edges. I…
