Workspace Branding Appears Small & Blurry

02/09/21
Answered - Pending Review

I have more than one workspace in Smartsheet, one that I created and one that I am an admin for but not an owner. The workspace that I am an admin for has a large, clear brand at the top of the sheets and forms, but when I try to change the logo on the second workspace that I own, it comes out small with blurred edges. I have tried resizing it all different ways and nothing seems to fix it. Is there a way to fix this? My logos are appearing tiny at the top of the sheets/forms in this workspace.

Answers

  • Andrée StaråAndrée Starå ✭✭✭✭✭

    Hi @Cara Graf

    I hope you're well and safe!

    Are you using the same file for the logo?

    Have a look at this article


    Did that work/help?

    I hope that helps!

    Be safe and have a fantastic week!

    Best,

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

    SMARTSHEET PARTNER & CONSULTANT / EXPERT

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

  • Unfortunately I've already tried all of those dimensions and none of them worked out. I am not using the same logo as the original workspace, it is a different png file that was created specifically according to the chart of dimensions on smartsheet. I'm not sure what else to try but I can't seem to get a clear, decent-sized logo to use.

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