Workspace Branding Appears Small & Blurry

Cara Graf

I have more than one workspace in Smartsheet, one that I created and one that I am an admin for but not an owner. The workspace that I am an admin for has a large, clear brand at the top of the sheets and forms, but when I try to change the logo on the second workspace that I own, it comes out small with blurred edges. I have tried resizing it all different ways and nothing seems to fix it. Is there a way to fix this? My logos are appearing tiny at the top of the sheets/forms in this workspace.

Andrée Starå

Hi @Cara Graf

I hope you're well and safe!

Are you using the same file for the logo?

Have a look at this article

https://help.smartsheet.com/articles/2478921-create-a-quality-logo-to-brand-your-smartsheet-items

Did that work/help?

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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Cara Graf

Unfortunately I've already tried all of those dimensions and none of them worked out. I am not using the same logo as the original workspace, it is a different png file that was created specifically according to the chart of dimensions on smartsheet. I'm not sure what else to try but I can't seem to get a clear, decent-sized logo to use.