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Finding sheet owner
I have a licensed user that has left the company. Who I transfer the sheet ownership will be determined by what the sheet contains. I can see this user has ownership of 1 sheet and I can't easily locate the sheet. Is there a way to determine who has ownership of the sheets in an account? Thanks in advance.
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User experience when using SAML 2.0 with Okta
We're testing the use of SAML 2.0 for authenticating to Smartsheet. The default login page doesn't include the "Your Company Account" option. It seems users have to somehow know to type in their email address (without a password) and click Log In, at which time Smartsheet recognizes which authentication methods are…
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Why can't I edit First/Last Name of an unlicenced user before they accept invitations?
Until an unlicensed user accepts an invitation, it is not possible to edit their First Name or Last Name, or their Email Address for that matter. When adding a new unlicensed user either individually or via a bulk upload, Smartsheet stores their email addresses in a central location (most likely for future marketing…
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Error message when mass loading users
Hi, I get error messages while mass loading non licensed users to the system. I used the template provided on the website to create the csv file. See sample attached (I changed name and email addresses). Any idea what those 2 messages mean? I get them with the same file.
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User deletion
I hope you are well. I wanted to know if when I delete an account from my plan, the comments it has made over time are deleted or remain intact? Thank you very much in advance.
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Smartsheet policy for your organization?
Asking this again since the thread I found did not have many responses - has anyone written a Policy & Procedure for your organization for rules around using Smartsheet? Looking to cover: User management- who gets licenses/levels of access for different staff Storing work in designated workspaces Sharing/publishing outside…
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Google login from Smartsheet invite
My organization uses Google Workspace and so I want my users to use the log in with Google option. However, if they don't already have a Smartsheet account, if I invite them to my organization as a free collaborator or share a sheet with them, it seems like Smartsheet just prompts them to create a password and doesn't give…
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Alerts/Notifications for Deleted Users
When a user is deleted, how can I also remove that user globally from any configured Alerts/Actions? What currently happens is an Invalid Recipient email gets sent to the sheet owner, and they have to manually remove the user from Alerts/Actions. I want to remove a user globally from any Alerts/Actions their user account…
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Adding New User
Hi there ; I want to add a new user to my account but i dont want that invite mail will receive to user.Is there any way to do it in smartsheet ?
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Adding fake user accounts - Contact list_assign to (within project plan)
Curious if anyone has suggestions. We want to be able to include a few place holder names within the project plan. The goal is to be able to do a find and replace the place holder names, with an actual person. We want to avoid adding these fake accounts to the user management section and not sure if another option outside…
