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Control Center Link Woes
TLDR: Needed to migrate project folders to a SysAdmin user after co-worker resigned. Now new projects don't fill into summary sheets properly and project folders are different URLs/Link IDs and can't run Update Reporting on them. --================================================-- Forward: I've opened up a support ticket…
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Resource Loading
Hello - The manufacturing site I work at uses Smartsheet to track site priorities. I would like to do resource loading analysis, similar to the functionality that is available in Microsoft Project. However, to do that all resources must have a business license before they show up on the resource list. This is cost…
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Dashboard reading data from same sell
I want to be able to display the data from the same cell in a sheet within the dashboard The sheet is updated using forms which put new data on the top row, but the value of the cell I had selected in the top row (now the second row) remains in the dashboard, not the new value in the top row cell How do I set the dashboard…
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Deleted user still able to access Smartsheet
Hi, I'm looking for some help on how to eliminate some risk when team members leave the company. They are deleted as a user and sheets transferred, however these said users after they have been deleted are still able to access into Smartsheet when they log on with a password but not single sign on. Once logged on they…
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System Column - Last Modified
Hi everyone! Im having issues with a status column. My goal is to update the status if a job has hit 10 days or more and has not been approved yet. I was going to trigger it by using the (system column) "Last Modified" Here's the problem: If someone only "views" the sheet & doesn't make any updates, every single row in the…
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Limitations free trial users?
Dears, Our customer has a number of unlicensed users which work on Smartsheet. A new employee joined and created a new free trial user account. This user is not able to email comments out of a sheet: "You've exceeded the maximum of 5 recipients at a time for free trial users. Please reduce your list and try again." Any…
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Sheet count
I have an individual account which allows me 10 sheets. If I decided to delete a sheet after use will that restore 1 back to my remaining sheets???
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Feedback Request on Some Long-Term Reliability Related Issues
Hi I am planning to build a full-scale Human-Resource Management app in Smartsheet which will be used by approx 300 employees. I am fully aware of its functionality, storage-limits, workflows, etc., and I'm okay with all that. My only question: Is smartsheet really so secure / reliable that I can take this bold step with…
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Reports not updating accurately from linked Smartsheets
Smartsheet appears to be a little slow today in updating charts, reports, etc. and with accurate data. Wondering if this is an anomaly or if this is due to a more global impact from Cyber Monday.
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Collaborators
We currently have a team account and it appears when I add collaborators to the sheets, when they accept the smartsheet and setup in smartsheet with a "free trial" I then get calls from them that their free trial is expiring, In addition, under their free trial they are able to move columns and edit the sheet, which they…