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Import to smartsheet is unable to auto-assign tasks - any plans to address this?
Dear Smartsheet, The issue - import of a google/excel sheet containing an "Assigned To" column fails to assign to known smartsheet users any of the tasks listed in the file that was imported with matching user names/email addresses * The specific problem is that even though the name or email address values in the file…
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Published User issue
The Activity Log properly logs the system users and their activities. What shows is the user's name and the activity info. I notice however, that several entries in the log lists "Publised User" as the person whose acivity is tracked. How do I tell who this "published user" is, and why isn't the user's nme listed instead?
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Automated Workflows
Hello, I have set up an Automated Workflow to request an updated due date from the Assigned To person once their due date has passed. They are Shared to the sheet and are telling me they cannot update their row because they are View Only. Is this correct?
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how to delete multiple unaccepted invitations?
Hello, I have a question about user management I would like to delete 50 unaccepted invitations. Line by line is long. Is it possible to do it all at once? Thanks
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Control Center Link Woes
TLDR: Needed to migrate project folders to a SysAdmin user after co-worker resigned. Now new projects don't fill into summary sheets properly and project folders are different URLs/Link IDs and can't run Update Reporting on them. --================================================-- Forward: I've opened up a support ticket…
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Resource Loading
Hello - The manufacturing site I work at uses Smartsheet to track site priorities. I would like to do resource loading analysis, similar to the functionality that is available in Microsoft Project. However, to do that all resources must have a business license before they show up on the resource list. This is cost…
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Dashboard reading data from same sell
I want to be able to display the data from the same cell in a sheet within the dashboard The sheet is updated using forms which put new data on the top row, but the value of the cell I had selected in the top row (now the second row) remains in the dashboard, not the new value in the top row cell How do I set the dashboard…
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Deleted user still able to access Smartsheet
Hi, I'm looking for some help on how to eliminate some risk when team members leave the company. They are deleted as a user and sheets transferred, however these said users after they have been deleted are still able to access into Smartsheet when they log on with a password but not single sign on. Once logged on they…
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System Column - Last Modified
Hi everyone! Im having issues with a status column. My goal is to update the status if a job has hit 10 days or more and has not been approved yet. I was going to trigger it by using the (system column) "Last Modified" Here's the problem: If someone only "views" the sheet & doesn't make any updates, every single row in the…
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Limitations free trial users?
Dears, Our customer has a number of unlicensed users which work on Smartsheet. A new employee joined and created a new free trial user account. This user is not able to email comments out of a sheet: "You've exceeded the maximum of 5 recipients at a time for free trial users. Please reduce your list and try again." Any…
