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ERROR: a resource is busy or you lack sufficient access rights or permissions
Hello, I am unable to take an email document stored in smartsheet and save to box. I have tried to download the email, save it to computer desktop and receive the error. "a resource is busy or you lack sufficient access rights or permissions" I have tried to download the email document and while the email is open chose…
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Drag attachments from Outlook to Smartsheet.
I cannot drag an attachment straight from an Outlook email into a line in Smartsheet. First I need to save it localy, then attach. This is time consuming. Is there a way around (setting) I am missing? It would be nice to actually drag an email in Outlook to Smartsheet too. Thanks, Dave
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cannot download attached files
The sheet that I have shared with a colleague has attached mp4 files but he cannot download them. The download option is grayed-out. His permissions are set to: Editor-can share. When he clicks to download, it asks him to log in with his Google account (as shown in the screenshot). Does anyone know how I can change…
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Feature Request - 360 deg photo
Please allow us to link a 360 deg photo into a cell. Currently the cell will flatten the 360 photo in the preview (in the cell) and in the pop up window. Can we get the ability to link in a 360 photo?
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Google Team Drives
Is there any plan in Smartsheet to improve adding attachment as a link from new sharing type in TEAM DRIVE from G Suite?
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Data Uploader - Run on Attachment
Hello, Recently, I've noticed that my data uploader configs which are set to run on attachment are not actually running when an attachment is uploaded. This only started within the past couple of weeks. Has any thing changed regarding how uploads are handled? When attaching a document, I select upload as new version. This…
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Can't attach Egnyte file
Hi All, We've been using Egnyte as our cloud storage and love the Smartsheet attachment feature for Egnyte. Unfortunately, for some people it has stopped working. Admin has it enabled in SS, so that's not the issue. When these users click on the Egnyte option, a window flashes open, but then immediately closes. One of our…
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Row or Record roll up and multiple forms or sheets
I have been attempting set up a relational database for multiple client use. This database should track records (rows including child rows) as it progresses through different phases. Projects may stop periodically and should be searchable and may be re-started later. I have tried using 3 column relational connection to…
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Sending attachments
Hi, I send attachments from Smartsheet and my recipients received it in their 'spam folder'. How can we troubleshoot this issue? Thanks!
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Viewing Dropbox attached files
We have an external group of grant committee members viewing a Smartsheet that we are hosting. Some of them do not have Dropbox. If we attach files from Dropbox, are they going to have difficulty opening them?