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Comment Replies via Email in EU Smartsheet
Please note that this Product idea is specific to the EU instance of Smartsheet, as this feature/functionality already exists and works in "standard" Smartsheet. When using the @ feature for commenting, and then email goes to a User who has appropriate permission level, it would be super if the recipient could reply to the…
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Using Smartsheet as Ticketing System - Removing Dynamic View
Hi all, We currently use a Smartsheet as a ticketing system for our internal IT team. The Requestor fills out a web form or through Dynamic View form and submits a ticket. We do not give any access to employees to the "Ticket Sheet" aside from our IT team. Currently, if our team enters a comment as a question to the…
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Comment Within a Comment
In larger discussions it is hard to have conversations on a topic that was mentioned within a comment. It would be really helpful (to me at least) if there was an ability to comment on a comment to keep the main thread clean.
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Is there a way to capture the latest comment on a sheet?
In a project schedule sheet, where comments are made on rows/tasks, I want to grab the comment that was made last on that project sheet to use in a summary report. I know you can view all the sheet comments, but I only want to capture the last comment made on the sheet. Goal is that the summary sheet will always have that…
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Reference Auto ID column and other fields in automated Comment emails
Context: When entering comments, the automated email that gets sent when @someone is used references the row number of the comment. Row numbers change as items are added and removed, which can lead to confusion when only referencing the row number. Using the Auto-Generate Row ID functionality provides a static identifier…
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Disable Comments for a single Sheet?
Is it possible to disable the use of comments on a single sheet? Or is there a way to get an alert to someone, perhaps sheet owner/admins or a special group when there is a comment added?
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Merged: Copy Attachment and/or Comments between sheets
This discussion has been merged.
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Can I comment and tag a SmartSheet Group in the comments/email?
I have found older posts that this is not an option through SS although I have been told it is by someone at SmartSheet. I was told that I could @groupname to ensure all parties (or a subset of those to whom the sheet is shared via setting up different groups) are sent comments vs. having to go into SS and review for…
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Error message: All unsubmitted comments will be discarded
Hi All -- when my colleague is trying to update his project plan with comments in the Comments column, his comments keep disappearing when he re-visits the project plan. He has Admin access. I can leave comments and mine will stay, and all of my 15 other project managers can. But he can't. It's bizarre. Help?
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Block Ability To Add Comments
I have a published sheet, which needs to remain in a published status as we need to allow non-licensed users to change a date in the Sheet Summary. However, I want to block their ability to add comments to the sheet. Is this possible? I've figured out how to hide the comments column on the left side, but they're still…