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How to make my automated email only send once?
Hello! I am going to explain as best I can. So i have a automated system setup and currently i have where they fill out a form and it then auto creates a Fillable PDF. That gets sent to them which they have to get signed and re submit it into smart sheet. I have it set up where it send an alert which has the PDF and then a…
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Add "active" email addresses into Dashboard
I have a list of project team members on the Dashboard. Is there a way to show email address that will create an email when "clicked on"?
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Is there a way to track workflows
Recently, we have had a couple of team members claim that Smart Sheet did not send the automatic update request as part of a workflow. Is there any way to show when exactly smart sheet would have sent that out?
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Automated Workflow...What is the best way to optimize the Update Request?
Hi, I am trying to set up an automatic workflow that will send a notification to users who have tasks assigned to them on a weekly basis (recurring) to get status updates. I have created the following request with a custom message: However, some users are not seeing the customized message, so they are unaware of the task…
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Sheet Title in Alert Message
Hello Everyone, I'm trying to create an alert message that references the Sheet Title, so it doesn't have to be updated with each project. The attached image shows the default message title, which does include the sheet title, but I would like to change it to something like this: You have been assigned a new submittal…
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Direct link to status in automated email
Hi community, Is there a way to include a link in an automated email that allows the receiver to mark a task as complete directly from the email, without having to open the sheet? Thanks! Louisa
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Why are smartsheet emails being sent to my junk folder?
Hello i am currently working a on a smart sheet automation for a project and i have ran into this issue where my emails are sent to my junk email. I need these emails to be sent to multiple different people at random times and not in their junk email. I checked all my settings as i was previously reading forms from before…
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Customize Option in Row Send?
Hi there! I'm testing out the row send feature. This page says there's a "customize" option, but I don't see it. I see the "layout" option when one row is selecting. What am I missing? At the end of the day, I'd like to know if there's a way to suppress the name of the sheet in the email that sends using this feature.…
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Protonmail
I can't receive smartsheet notifications to my protonmail account. Does anyone else have this problem?
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Contact list display/format as email address not name
Hi all, Although I found a thread from 2015 which partly answered my question, I would like to put the it again for updated context and clarity. I have many users in my smartsheet profile and use the contact column type in most of my sheets. I do a lot of list exporting and often need to provide email addresses for a…