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ALERT SOMEONE
I am having problem to setup automation to alert someone. I have a column that shows 4 rows and another column that shows when the Alert someone should be sent out: Citrix/Network/PC Comm 1 - 3 weeks [column Communication Released Date: 02/17/22] =PARENT([Network Migration Date]@row) - 21 Citrix/Network/PC Comm 2 - 2 weeks…
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Not receiving Community Email Notifications
The email preferences for my community profile are all turned on. I don't receive any notifications when someone responds to my questions. Is there an address I should whitelist? Any other thoughts? Thank you!
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Vacation & Time-Off Management
Has anyone used smartsheet to manage time-off requests and/or vacation for a pool of staff (approx. 200)?
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Unsusbcribe From Notifications
Hey Community, Any way to resubscribe to an alert workflow? The system won't let me add back a user that has accidently unsubscribed. Thank you!
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Outlook Connector (Desktop Outlook 365) Tool Not Visible When Sending a Message
Greetings! I have successfully installed the Smartsheet Outlook connector for Office 365 (desktop). Upon opening a received email the Connector tool is visible and works properly. However, when I create a new email, the Connector is not visible in the ribbon: What changes do I need to make to the Connector configuration to…
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Workflow Trigger Notifications Not Working
We have a workflow set to email an assignee (Program Manager Alert - email POC) when a trigger is tripped (Contracts Approval = YES). I have verified that my ACCOUNT settings are set to UNRESTRICTED for notifications. I have verified that my SHEET settings are set to UNRESTRICTED for notifications. I have duplicated the…
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Complex nested IF, AND with traffic light symbols
Hi All, I'm working on automating a symbol highlighter to indicate project progress as well as alerting if key milestones are being compromised. The formula below is structured based on the following columns: * Finish: The Activity completion date * Start: The activity start date * Date: A column containing fixed dates to…
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Workflows not functioning after Smartsheet copy
I created a copy of a Smartsheet that already had Workflows set up. My auto-emails are not sending from this new copy as they were from the original. The settings are the same and each automation is enabled. I even tried deleting and re-adding the recipients but it's still not working. Why could this be happening and how…
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Automation Trigger "When Rows are Changed" not working
I have been banging my head on this. I need to set up a very simple trigger that when a cell is updated, a notification is sent about that row. I am using the "When Rows are Changed" trigger and defining my cell condition, and filters. I have also tried the "When Rows are added or changed" trigger with no success. I have…
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problem copying email into smartsheet
up until Jan 26 I could open (from gmail) smartsheet and copy any email in my inbox and all of that specific email's attachments into a row of a smartsheet. However, it now gives me an error message for certain email that it thinks is spam. has anybody run into this problem and is there a solution? see screenshot of the…