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Automation Suddenly Not Working
I have an "Request Approval" workflow I created back in August 2019 that was working perfectly fine until late last week. I can't find any reason for it. Nothing was changed on our end. Is anyone else having automation problems??
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Dynamic View - Send user a notification when a dynamic view has been shared with them?
Is there currently a way to send the specified user or users a notification when a dynamic view has been shared with them?
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Automation for Request Update not working
Hello, I have created a Workflow Automation for when a Customer submits a Warranty Form into our Company. The Workflow has a condition where if one of the fields on a Form is Blank, then it should send back an Update to fill in the Blank Field. I dont want this to be a required entry on a Form for now. I have snipped the…
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User Unsubscribed from Automated Workflow
Hi I have set up automation on a sheet to email spacific people when lines are added, some of them have complained they are not recieving the emails and when i looked into the Activity Log it shows User Unsubscribed from Automated Workflow. When I checked with the user they dont recall doing so and were actually Out of…
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Notification issues - Some delayed, one user not getting emails
Hello, I have notification weirdness that I can't solve. I have two sheets with similar notifications. For one, when the automation is triggered, the notification shows up in a matter of seconds. For the other sheet ,the notification almost always takes one or multiple minutes and some don't seem to show up at all.…
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Can we bulk export sheets to PDF that are part of a report?
This question stems from a previous topic. Given a report that pulls from 10 sheets (updated by different PM), can I bulk export all sheets to PDF so I can drop them in a Box folder for archiving with a weekly report summary?
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Automated Email: Reply-To Email: How to set.
Hi, I understand that it's either the owner or the triggering participant who will be getting an email if the recipient of the automated email were to simply reply. Is there a way for me to control if the reply-to email will be the owner's email or the trigger-er's? I have both cases going on in my sheet and it's not…
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Is there a way to create and modify designs for smartsheet email notifications?
Our team now has several sheets, and each sheet has several notifications. It has come to a point that the email notifications are being ignored by the team because it is not easily identified for which sheet, which notification etc. We are hoping that we can modify each notification to create designs, adjust the email…
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Trigger Outlook Calendar Event from Form Submission
I've created a form for my team to use to submit vacation requests with a manager approval and user alert workflow. I want to be able to have an Outlook calendar event added once the vacation request is approved by a manager. Any thoughts on how to achieve this?
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Prevent Overwriting of "Handler" Column
Hello, We have a smartsheet for our support team to claim requests submitted. As of now, when a form is submitted- every member of the support team receives an alert. From there, one of them must enter the sheet and elect themselves to handle the request (dropdown field with their names). We've run in to an issue where…
