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Urgently in need of an response from Smartsheet
I understand this is not a place to deal with indivisual cases, but as I cannot reach anyone in Smartsheet, I've decided to write here. Thought I've been trying to contact Smartsheet since mid-November either through "Contuct us" on the website or directly with a sales representative, I haven't received any response yet.…
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Anybody else having issues with automation?
I have an automation set up where if a checkbox is checked, people shouldn't get an email. But they are getting it regardless. I can send along a screenshot if needed, just wondering if anyone else is suddenly having issues with automation. i don't see anything on here: https://status.smartsheet.com/
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Rostering for Global Customer Support
Hi, I have been asked to create a roster that covers customer support across different time zones and shows who is available (human resources), who is on leave, time, names of the support person and who is on call. Also, includes our contractual obligations with customers in an easy display view to the eye. Do you think…
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Automated Workflows
I have been trying to create an automated workflow that triggers an email to the assigned to person when the Due Date field is not completed. I have tried different intervals, but it still isn't working. I have checked the permission settings and Personal settings. I appreciate any assistance.
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How to send automated birthday emails to employees in our company
Hello Team, I would like to know how to enable or create smartsheet to send automated birthday emails with customised template to employees in my org, on their birthdays. aprriciate for the help
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How to resubscribe on an automated workflow
One of the users mistakenly unsubscribed from the workflow email notification, how can they be subscribed again to this particular workflow?
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Resubscribe Email Notifications
One of my editors accidently hit the unsubcribe button on her alert emails for a specific sheet. I tried to reestablish the Email Alert again but its not going through. Any solutions? - Ike
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Accidentally unsubscribed from notification in a row, how do I get the notifications turned back on?
I was scrolling through a notification email and accidentally clicked on "unsubscribe from notifications". It did so immediately instead of asking if I was sure I wanted to unsubscribe (like most other programs do). I don't know how to subscribe again, it is on a row that I have a task assigned so I need to be able to see…
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Retaining Email Messages as comments
Is there a way to retain email messages as comments, when they are sent directly from a row in Smartsheet? If not, this would be a great addition.
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Creating a PMO functionality
I have just been assigned the task of setting up the Project Management Office in my company. For now I need two things, firstly a project tracker for tracking and monitoring individual projects and then a master portfolio tracker where all the info that's updated in the individual trackers feed into. This master tracker…
