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Calling out email address using a Contact List
Hi, I would like to include an email address in an automated email body. The only problem is that the emails are stored in a "Contact List" Column. Is there anyway to automatically grab emails out of these columns? Right now the email looks like this in the body:: Customer name: {{Customer Name}} Email: {{}}
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Send an automated response to the sheet owner email address the moment I receive an alert ....
I share as a viewer for a smartsheet model for which I receive alerts when the model changes. Is it possible to send an automated response to the sheet owner email address the moment I receive an alert that has certain characteristics? The backstory is that my condo association posts available units and the owner that…
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How can alerts show everyone who is copied on it?
Hi there, We are using the alert workflow for our invoicing process. In our process, we don't have any one who has to actively approve anything, so that's why we don't use the approval workflow. However, certain people need to be copied on the invoice requests to AP. I've set up the alerts, but unfortunately no one can see…
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Alert based values in two columns
Hi, I have a total inventory column and a reorder point column. I'm trying to make my sheet alert someone when the inventory falls below the reorder point. I can't seem to figure out how. I know I'll need a helper column. I thought I'd do a check box and then have the alert set to when the checkbox is checked. But I can't…
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Webinar Recording available: Drive action with multi-step automated workflows
Missed the webinar? Review the recording in the Learning Center. Learn how to combine multiple automated actions that drive your processes forward. In this webinar, we’ll demonstrate how to: Streamline multi-step approval processes Archive or transition tasks with move and copy row workflows Customize what information is…
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Why are two emails autopopulating when I try to share?
I am trying to add a contractor to a report I'm sharing (Erika), and when I type her email it, it is somehow linked to another email address at that company (a different person, who is also already shared to this report). Both emails pop up in the auto-fill suggestions as if they are one and when I hit enter, only the…
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From Address on Notifications
We have notifications set to go to a contact in a cell -- works great. The problem I have is that my name shows on the "From" -- so I receive messages from people that are not necessary. Is there a way to work around this? Can the email just come from Smartsheet (or another email address in our domain?). Thank you, Donna
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Automation function acting weird. Need a solution
I have an automation work flow that alerts my people of projects due within the week. Instead of the email showing it came from "automation", it is showing to come from other team members: This happens on my other automation workflows on other sheets as well. Is this happening to anyone else and is there a solution to…
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E-Mail Automation: send to a specific e-mail address & send to contact field
I have e-mail automation to send to a specific e-mail address when we receive a new request. Is there a way to send to that address and also copy the e-mail address that lives in a contact field? So far I can only find options for one or the other.
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Assign Ownership to A Group
Hello, Can ownership of a sheet be assigned to a Smartsheet group? Our goal is to have the email notifications display the group name as opposed to the individual owners name. Thanks!